Shipping & Returns
Shipping Destinations
Currently, we ship to the USA, Canada, France, and the UK. As we expand, additional destinations will be added.
Shipping Methods, Times, and Pricing
Standard Shipping
- Cost: $7 USD
- Delivery Time: 7 to 12 business days; up to 30 days for remote locations.
- Note: All orders are made to order, which may affect delivery times
Order Processing
- Orders are processed on business days (Monday to Friday).
- Delivery dates are estimated at the time of purchase and may vary based on order volume and destination.
Returns and Exchanges
Because all orders are made-to-order, we accept returns only if the product is damaged or defective. Returns can result in either a refund or a replacement, depending on your preference.
Return Process
If your product arrives damaged or defective, you can request a return within 10 days of receiving your order.
Please send us an email at [support@yourwebsite.com] with:- Your order number.
- A description and photos of the issue.
Once your return request is approved, we will provide detailed return instructions.
You can choose one of the following outcomes:
-
Replacement: A new product will be created and shipped to you at no additional cost.
-
Refund:
A full refund will be issued to the original payment method within 7 business days.